What is an “ICANN Domain Verification” email?

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I was emailed asking me to confirm my email address with “ICANN”. Is this a scam, phishing, or is it real?

ICANN, which stands for the Internet Corporation for Assigned Names and Numbers, is a not-for-profit organization that promotes stable online operation and security. To verify websites’ security and ownership, ICANN will sometimes require domain owners to verify the email associated with their domain name. 

Requests for email verification can happen when your domain is first registered, when your domain has been transferred, when your domain is getting close to its renewal date, or when ICANN is updating their information. Here at website.com, we send these verification request emails to you on behalf of ICANN. 

Be aware of malicious emails falsely claiming to be related to domain verification. Make sure you verify that emails really are from website.com. The subject line of our emails is: VERIFICATION REQUIRED – Please verify your domain name(s) as soon as possible.

What if I don’t click the “Confirm Email Address” link?

If you don’t click the verification email’s link within 15 days, your domain name may be temporarily suspended. This is done by ICANN so that their information on domain ownership stays updated and secure. If you encounter any problems related to clicking this email link, make sure to contact our support team for assistance, so you can prevent your services from being suspended by ICANN.

ICANN suspended my domain name! What do I do?

Please contact the website.com support team as soon as possible. We will resend the verification email on behalf of ICANN. Read and follow its instructions to have your domain eventually unsuspended.

We hope this information helps you with your domain registration. Make sure you’re careful of any scam or illegitimate emails related to your domain registration. If you need help with your domain verification emails, or if you’re ever unsure about whether a domain registration email is real or not, feel free to contact our support team and we’ll be happy to help.